Hi, I have had this printer several years and always been great. I started getting error codes that there was a paper jam. I removed all paper and cleared everything out - no jam. Kept saying jammed. I did all the things required (roller head cleaning, head alignment, etc), nothing helped. Unplugged for a couple hours and now it's giving error code 1000 load paper into back tray. I have paper in the back tray. It's not wrinkled or anything strange. When I go to print, it does what it started to do when it said jammed, which is pull in the top sheet about 2 inches, stops, then errors out. I have tried everything, any tips!!?? THANK YOU!
