12-31-2025
10:40 AM
- last edited on
01-01-2026
02:59 PM
by
James_C
12-31-2025 12:59 PM
Sorry, I didn't finish my question. I printed 2 black and white 8x10 photos on premium glossy photo paper without issues. The third photo started printing black and then halfway through, the black changed to green. I tried again, and that time it started printing in green from the beginning. Does anyone have a clue to the problem?
12-31-2025 01:40 PM - edited 12-31-2025 01:43 PM
First thing, make sure you have your color set for Black and White or grayscale, and if it is not, change that, and try another black and white print. Let us know how that turns out. If set for grayscale already then there is a problem that hopefully can be remedied:
12-31-2025
03:42 PM
- last edited on
12-31-2025
03:43 PM
by
Danny
Thank you, Derrick, for the quick comeback. As I mentioned, I was in the process of printing 3 B&W photos on glossy photo paper, all from the same Office app, all with the same settings. The first 2 were fine. The third had a band of green instead of black. The fourth was all green. A Windows Test Page on plain paper comes out fine as does the printer's nozzle test sheet.
12-31-2025 04:47 PM
An update: I tried printing the same image on plain paper and it works. It is black and white. What can cause an issue with glossy photo paper?
12-31-2025 07:38 PM
Whose Glossy paper is it? Also did you set the paper to Glossy?
12-31-2025 07:57 PM
It is a Weyerhaeuser Gloss Coated. Yes, I set it for Glossy.
12-31-2025 08:21 PM
Cheat and set it for matt paper and give that a try.
01-01-2026 11:45 AM
Thank you again. I will try that. And Happy New Year!
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.