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Pixma 882- can't scan

moskatl
Apprentice

I use Window 10 enterprise. All of a sudden I can't scan on my Pixma 882. Any suggestions or help would be greatly appreciated. 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi moskatl,

 

Are you using the MP Navigator EX to scan?

 

Are you using your PIXMA MX882 wirelessly?

or with a USB cable?

 

When you attempt to scan, do you get an error?  If so, what error message appears?

 

 

 

 

 

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