Hi,
I got the dreaded error 5100 with the grinding noise when I had a piece of paper fall apart in the printer. I have vacuumed out where i could, inserted plastic sheets to clear the paper path, cleaned off all spare oil, lubricated the rod that the ink tanks float on, replaced ink tanks,and tried to direct the printer from the computer to solve this with no success, the machine won't print just the Alarm and Copy lights just blinking.. I have been able to manuever it over to another error where the printer says that if I turn off the machine and restart it with the scanner lock unlocked that the problem will be solved, but that doesn't work . I am also able to get it to the FTS Test Mode by holding down the On/Off button while I turn on the printer with a circuit breaker but so far I have found no way to take it any further than that.
It drives me nuts that I can't get it to work since everything looks perfect, up to now a very good machine.. Because there is no way of knowing what is involved price/service-wise I was discouraged from giving it over to the Geek Squad. The counter person there said I should just buy something new. If anyone out there can think of anything that might help let me know , would appreciate it.
