I have never had any of the real issues about this printer addressed here. This is the absolute worst printer I've ever owned, and for that matter the number one worst piece of office equipment ever. It is not really for someone who needs a reliable printer, rather it's for a teenage girl who wants to print photos (good luck with that) and make cute cards for her friends. The menu means nothing, i.e. want single-sided only? Too bad, you're getting double sided. Want B&W only, forget that, you get color if there's color, you want a printer ready on waking to print? Totally forget that, you must restart your computer, or uunplug and replug the printer USB cable. Wow what a piece of junk! Good thing it was CHEAP, because as soon as I'm able I'm throwing it in the goodwill box and going back to an HP printer. Because the support is so dismal, people should think twice before dropping one, red, cent on this piece of garbage. A total POS.
