11-12-2018 09:26 AM
I have a MG8120B printer with updated software, but some pictures will not load in the Easyprint program. HELP!!!
11-13-2018 11:07 AM - edited 11-13-2018 11:09 AM
Hi mosifus,
Easy-PhotoPrint EX can onyl be used with JPEG, TIFF, BMP or PICT images. Please make sure that the format that your images are in are supported formats.
For more information, please use this link:
https://support.usa.canon.com/kb/index?page=content&id=ART155975
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.