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Paper Catch platform stuck MX922

adavet
Apprentice

I saw another question about this but it was not answered. On my MX922, the tray and paper catch platform automatically open when I print a document. The paper catch that swings out seems to have disconnected on the inside and does not automatically close when I try to shut the tray. I cannot figure out how to open the output tray itself to see if it can be reattached?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

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