PIXMa Duplex Printing

[Grammydunc]

Unable to print duplex from my BlackBerry Q10. I set my PIXMA to default to duplex, likewise my Q10, but only receive one-sided jobs. Printing off Cloud and laptop/netbook works fine. BlackBerry unable to assist. Does anyone have suggestions?

[Danny]

Hi, Grammydunc!

So that the Community can help you better, we will need to know exactly which printer model you're using. That, and any further details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[Grammydunc]

MX922

[Grammydunc]

Unable to print duplex from my BlackBerry Q10. I set my PIXMA MX922 to default to duplex, likewise my Q10, but only receive one-sided jobs. Printing off Cloud and laptop/netbook works fine. BlackBerry unable to assist. Does anyone have suggestions?

This printer is excellent otherwise. My husband prints from his office 250 miles away (duplex too). Thank you Canon!