06-18-2018 07:29 PM
Bought new ink cartridges and tried to print picture was cming out red. So I did a head cleaner didnt help color situation ran a couple more time still color issues. Ran deep cleaning and now getting nothing no colors tried printing test page 0 absolutely no colors. blank pages. Can anyone help? Also to note I purchased 2 cartridges and tried them both.
06-19-2018 09:45 AM
Hi riedoll,
It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.