PIXMA iX6820 - won't print

[cindyy98]

When I try to print, my Canon Pixma spits out a blank piece of paper, and then the orange light flashes twice (indicating no paper?). I continue to reload paper and it does the same thing again. 

I recently replaced the ink cartridges, which all clicked into place properly. Please advise on what might be happening, and how I can fix it.

[Patrick]

Hi cindy98, 

First, let's perform a test of your printer.

Please turn your iX8620 and load plain paper into the rear tray.

Next, please press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes white 2 times.

Resume is the middle button on your iX6820.

Does the test page print?

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