PIXMA iX6820 Unwanted lines of ink droplets

[patton428]

I hope someone can help! I have a Canon ix-6820 photo printer. Each time I print, I get a line of small black dots along the bottom edge of the paper. I've tried cleaning the rollers and bottom plates but to no avail. I also cleaned the print heads and when I print the nozzle check, it prints clean and clear (with the exception of the line of black dots.) I have brand new full ink cartridges. Any other suggestions? 

Thank you!

[biggie]

i have the same problem! how did you fix it?

[DerrickL]

https://youtu.be/FbsGLZgVcfE

Do not use water of any kind, denatured alcohol is the best print head and surrounding parts cleaner to use. 

[biggie]

i tried this and it did not work, any other suggestions?

[biggie]

fixed it! the solution was one of these:

- changing the ink

- changing the setting to prevent paper abrasions

- realigning the nozzle

not sure which one but i tried all of these and it worked!