PIXMA iP7220 Printer Won't Recognize Magenta Cartridge

[JHR]

My printer won't recognize a magenta cartridge.  I keep getting the messtage that the cartridge is empty even after I have put a new one in. I tried all the fixes I've been told: turn off the machine, unplug the machine,clean the print head, replace the new cartridge with another new one, and etc. . .  I haven't had the printer all that long. Any suggestions? 

[StevenMOD]

We apologize for any confusion. No, however, our policy is to typically retire products after 10 years of life. Once a product is retired, official Canon support content (troubleshooting articles, user guides, how-to videos, etc.) may be removed from the Canon website due to incompatibilities, instabilities, or any other potential risks that may be unknown to Canon. 

[JHR]

I did not a certain any proposed solution.

[JHR]

Sorry, I made a typo. But I DID NOT ACCEPT ANY PROPOSED SOLUTION.