09-20-2024 05:55 PM - edited 09-21-2024 12:50 PM
OS: Windows 11
Printer: Canon Pixma TS9520a
Scanning Software: Canon IJ Scan Utility
When scanning documents through the ADF-Manual Duplex mode, the scanner creates a long black streak on the document. It's always in the same approximate location (see below images). This only happens when using the ADF tray and document scan, not if I use "auto" and place it directly on the scanner glass.
I really need to fix this because I can't have all the documents I scan contain a black streak. This is a brand new Pixma TS9520a. I just purchased it on September 6, 2024
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