11-20-2019 08:50 PM
My printer started printing only blank pages. My other printers had a hard reset that could be performed on them by pressing a combination of keys, but this printer uses an LCD screen so there is no 'stop' key to use to perform a hard reset. I cannot find any information on this issue or what to do about it and would appreciate any help
11-22-2019 07:51 AM
Greetings,
Blank pages:
Resulting from problem with the printer's software: Problem with the print driver. Try removing the printer and software from your system and reinstalling with the latest drivers for your OS.
Resulting from the printers hardware: Using non-Canon brand ink, or lack of use, ink system has become clogged. A deep cleaning might help. If using non-canon ink, replace with canon specific inks.
~Rick
Bay Area - CA
~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10
~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It11-28-2019 01:40 PM
Thanks for your reply. I should have stated that I did deep clean the print heads and checked that they are not clogged. I will uninstall and reinstall printer and give that a try and let you know if it worked.
Thanks again and Happy Thanksgiving.
11-30-2019 08:48 PM
I tried reinstalling the drivers but it still does not print. Since I cannot find a way to do a hard reset, I think I'll have to get another printer and will make sure it does not have an lcd screen this time. Thanks for the advice.
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