10-15-2024 10:43 PM - last edited on 10-16-2024 12:58 PM by SamanthaW
I am getting code 6000 on my 5 month old printer, I have tried troubleshooting, hard reset but still getting the same error. Please help.
Solved! Go to Solution.
10-17-2024 03:32 PM - edited 10-17-2024 03:35 PM
Hi AdnanZ,
The 6000 error is an indication of a possible hardware issue. Because of this, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
10-16-2024 09:00 AM
Thanks for joining the conversation, AdnanZ!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA TS7700 series. The model number should be on the front of the printer at the lower right. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
10-16-2024 12:52 PM
TS7720
10-17-2024 03:32 PM - edited 10-17-2024 03:35 PM
Hi AdnanZ,
The 6000 error is an indication of a possible hardware issue. Because of this, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.
10-17-2024 04:45 PM
I'll try the above. Thanks
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