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PIXMA TS6420a is driving me crazy. It keeps adding lines to pictures no matter what I do

dianajune
Apprentice

I've had this thing for less than one year.  It keeps adding lines to pictures.  For some reason it will print basic letters ok but nothing with pictures will print right.  They all have lines.

If I was to slap a picture into the top of the printer so as to copy it, I don't have that problem.

I've done lots of maintenance over  and over.  Roller cleanings.....nozzle cleanings....printer head alignment....etc etc.  I even wiped down underneath where the cartridges go but this didn't help either.  I'm getting ready to throw this garbage out the window.

What can I do?  It feels like I've been ripped off because I haven't had this printer for very long.  It shouldn't be this hard to get it to work.

Thanks.

2 REPLIES 2

shadowsports
Legend
Legend

Greetings, 

I'm not sure I'm following everything you're saying.  Can you please provide a picture or example of what you're seeing?

~Rick
Bay Area - CA


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DerrickL
Whiz
Whiz

I don't know what your procedure is for printing photos, I can tell you this, if your rollers are making lines they can't do it with only sheet of photo paper. 

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