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PIXMA TS6320 printing blank pages when Excel spreadsheet sent to printer.

wxman6990
Apprentice

This is a new problem that started after I converted to Win 11.  I have downloaded the latest print driver for Win 11 from the Cannon support page.  I can print one Excel file (.xlsx), but several others of the same type will not print, even though the "print preview" shows the data are there. The printer sounds like it is printing, but just spits out blank pages.  I get no error codes.

I have an old Cannon MG7700 printer and I can print all these spreadsheets, so why won't they print on the TS6320?

Any suggestions, other than buy a new printer (other than a Cannon)!

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Does this only happen with Excel? Are you able to print correctly from other programs like Words or your email? 

We look forward to your reply. 

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