09-28-2023 07:07 AM - last edited on 09-28-2023 08:12 AM by Danny
Hi
My Canon PIXMA TS5360 was printing very well until I haven't use it for a few months. When I tried to print again, first it went dark and greenish. I changed the cartridge and now it printing with strapped lines.
I ran cleaning, deep cleaning and nozzle check for hundreds of time. Not even a bit improved.
09-30-2023 12:24 PM - last edited on 09-30-2023 12:27 PM by Danny
Is this what you are reffering to? I am having this issue on my Canon Pixma G7020 printer.
09-30-2023 04:47 PM
It's similar. Mine is like this
10-02-2023 02:57 PM
Hi,
Since the deep cleanings did not resolve the issue, the printer would require service.
The TS5360 is neither sold nor supported in the U.S.A. You've reached support for Canon U.S.A. If you require support outside the U.S., I recommend contacting the branch of Canon for your region. You may find the correct website using the map on the Canon Global website: http://global.canon/en/support/
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