PIXMA TS5320 stuck in copy mode

[jimoc]

My Canon Pixma TS5320 is stuck in Copy Mode. How do I get it reset to print mode?

[Patrick]

Hi jimoc,

First, let's try a test page to verify that your printer is working correctly.  Please turn your printer on and then follow these steps:

1.  Press the OK button on your printer.

2.  Use the down arrow to select Maintenance and press OK.

3.  Select Nozzle check and press OK.

4.  Select Yes and press OK.

5.  Press OK again.

Did the test page print?  If not, what Support Code appears on your printer's display?

If test page did print, I would need a little more information in order to assist you.

What version of Windows is installed on your computer?
If you are using a Mac, what version of the macOS is installed?

Are you using your PIXMA TS5320 wirelessly?
Or with a USB cable?

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[jimoc]

Patrick,

Thank you for your response. I hadn't realized what a pain it is to be without a printer.

Yes, the test page printed. No, there was no error code.

I am running Windows 11 version 10.0.26200 build 26200

The printer is connected wirelessly.

I have performed the Reset All function on the printer as well as reset the wireless connection manually.

Any other thoughts?

Thanks, JimOC

[Patrick · Accepted solution]

Hi JimOC,

Next, let's reinstall.  To do this, please follow these steps:

1. On your computer, please press the Windows key on your keyboard and the letter I, then let both go.

2. Click on "Bluetooth & devices" on the left side.

3. On the right side, click on "Printers & scanners".

4. Click on the Canon TS5300 series. In the new window, click "Remove" at the top.

5. Repeat until all TS5300's have been removed from the Printers list.

6. Close the Printers window once complete.

Next, we will download the latest driver:

1. Please click this link: Canon USA - PIXMA TS5320 - Downloads 

2. Click on Software & Drivers.

3. Choose "Windows" from the Operating System drop down and then "Windows 11" from the Version drop down.

4. Click the Download button to the right of "Print Driver and Scan Utility Installer Ver.1.07 (Windows)". Note: you may have to click the "Load More" button to locate this.

5. Once that file finishes, please open or run that file to begin the installation on your computer. If you have to search for the file first, the files name is: "md__-win-ts5300-1_07-ea34_2.exe"

6. Follow the on screen prompts to reinstall.

Please attempt to print once the installation is complete.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[jimoc]

Patrick,

That seems to have done the trick. Thanks for your help.

Jimoc