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PIXMA TS3522 - printing blank pages

flustered2
Apprentice

My TS3522 is not showing anything printed. I changed both ink cartages, The color registers full, the black still says low but when I try to print the page is blank. Any ideas.

6 REPLIES 6

Danny
Moderator
Moderator

Thanks for joining the conversation, flustered2!

So that the Community can help you better, please let us know if your printer, computer, or mobile device are showing any error messages when you try to print and what those messages say. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

DerrickL
Rising Star
Rising Star

Did you remove the tape from the cartridges? Have you aligned the heads? If the printer appears to be printing but nothing at all on the page, you might try to reinstall the cartridges. FYI the printer ink shows full based on page count not on the actual amount of ink, the printer has no cartridge ink amount sensor. So it may show full, with the tape on the cartridge. 

Yes I have removed the tape, yes I have taken the cartages out numerous times even cleaned of the end with the dots, these are brand new cartages. I have no error message there is a orange triangle that is lit next to the black ink

I used to get the low ink box, but I have changed cartages and that went away  so now I have a orange triangle that is always lit next to the black ink line. I tried putting the old cartages

back in the light is still on but it will print a very light grey color.

DerrickL
Rising Star
Rising Star

Are you using Canon Ink Cartridges?

Yes I am. I could not get it figured out so I bought aTS3722. Now I can use all the cartridges I bought

Thank you for helping

 

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