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PIXMA TS3522 and TS202 Printer Connection Problem

jimhs
Apprentice

I have two Cannon printers.  A TS3522 and a TS202.  I have had both of them for over a year and have never been able to find a link to talk to Cannon directly.  This is the best I have been able to find.  My problem is that when I try to print with either printer, they both give me the same message telling me that the printer is not connected.  i used to be able to make the TS202 work and start printing by unplugging it from the power and also the internet conection, and then it would print.  The TS3522 started printing with no problems, but now it is doing the same thing.  I'm about ready to pitch both of these printers in the garbage can and buy another brand.  The TS202 has been doing this to me for two years now.  I'm really fed up and there is no way that I can find to actually send an email to Cannon and ask them directly about his problem.  Anyway, anybody out there have any suggestions?  If so, you will be saving the lives to two printers.  Thanks very much for any help you might be able to offer.

Respectfully

Jimhs

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