12-28-2021 05:17 AM
Hi! I wondered if you could advise me on something. Today, the printer started to jam and no matter what I did the paper would jam up the printer. I have tried going along with the prompts but now this error won’t go away, and it makes this God awful sound when I try to print.
The rollers won’t even catch onto the paper. I haven’t used the printer in four days. The little piece in the second picture broke off the first day I tried to peel the orange tape off. Might this have to do with the printer jamming up days later?
I am normally able to secure it back into place but a little piece is missing from it.
Thank you,
Limon
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.