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PIXMA TS3522 Unable to scan from my desktop

prpac_57
Apprentice

Ineed to scan some documents, but I don't have an icon on my desktop or taskbar to get to my printer. How do I add the icon to iether place? Please help, greatly appreciated..

Using Windows 10

3 REPLIES 3

Danny
Moderator
Moderator

Thanks for joining the conversation, prpac_57!

So that the Community can help you better, we need to know exactly which Canon product you're using and its model number along with the operating system that's running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Sorry, new to this. Lol. I am using the Pixma TS3522 on Windows 10. I am using a refurbished Dell Optiplex 990 computer that I just got. If that helps any. Thanks again for your help.

Hi,

If you installed the printer driver from the Canon website, please click the Windows start button and scroll down until you see a Canon Utilities folder. In that folder should be a program called IJ Scan Utility. This is the program you will want to use for scanning. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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