05-12-2023
09:58 AM
- last edited on
05-16-2023
11:15 AM
by
Danny
I can't get my brand new Canon TS3522 Printer to print. The ink cartridges go back and forth and it makes noises but no printing! I'm ready to return it and get an HP again!
05-12-2023 10:26 AM
Hello!
So that the Community can help you better, we will need to know more information.
Do you see any error messages?
Which Computer Operating System are you using (Windows 7/8/10/11 or macOS 10/11/12)?
How do you connect to your printer (USB or WiFi)?
Any other details you'd like to give will only help the Community better understand your issue.
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside the USA, please click HERE to find support options in your country.
Thanks and have a great day!
05-12-2023 10:31 AM
Mac 10.13.6, Usb connection, bought at Walmart
05-12-2023 10:33 AM
No error messages
05-14-2023 05:09 PM
I get "The Printer is Offline"
05-14-2023 05:13 PM
I am returning this piece of crap to Walmart tomorrow!
05-17-2023 01:14 PM
Hi,
I recommend reaching out to Canon support for real time support with this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
05-17-2023 01:52 PM
It went back to Walmart. Got an HP instead.
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