05-25-202002:58 PM - last edited on 10-18-202309:11 AM by Danny
I turned off my canon printer while it was printing and got a paper jam notice. I went though all steps to clear any paper but there was not a paper jam. I unplugged the printer for a while but the paper jam notice persists and I can't use the pinter..
I turned my around and see no latch behind the printer. here I am in the year 2024 with the same issue. Can't roll the paper backwards either but trying to.
No surprise that you found no information, and, note to Buggy driver, there was probably nothing in the Canon manual. I have had good experience (until today...) with Canon, but their manuals are terrible.
I had the same problem. It is a very old Canon and there is also a lot of ink built up in the corners, but almost nothing is accessible. Then I went into Canon utilities and maintenance and ran something like Clean Roller. This seems to have fixed it. For a while it mad godawful screeching sounds but now it is not doing that. Trouble is, the cleaning utility may not be accessible for the Pixma MX 300 which has no drivers past Win8.1, which I was still using.
