PIXMA TS3520 Paper jam notice error

[Bill80]

I turned off my canon printer while it was printing and got a paper jam notice. I went though all steps to clear any paper but there was not a paper jam. I unplugged the printer for a while but the paper jam notice persists and I can't use the pinter.. 

[Buggydriver]

I've had this paper jam notice a few times and I just remove any paper I can see, and the printer goes on as if nothing happened.  But I really would like to have the manual for this copier so I could do more if that didn't work.  Does nobody have a manual?  I can't get one because I don't know the password of the previous owner(s).

[Bill80 · Accepted solution]

I just fixed my jam notice. I turned my pinter around and noticed a latch. The latch opened a door that revealed a whole sheet of paper. Printer works fine now that the paper has been removed. None of the several instructions I googled mentioned tthat there was a door in the back of my printer 

[canonts6120]

HI Bill, sorry never mind. I read rest of you post. Glad you got fixerd, mine still messed up. What you had is not the issue in mine.

Thanks

[Rwellner]

Thank you!  It's not mentioned anywhere!! WTF!!!!

[janeintoronto]

No surprise that you found no information, and, note to Buggy driver, there was probably nothing in the Canon manual. I have had good experience (until today...) with Canon, but their manuals are terrible.

[canonts6120]

Hi Bill80, I am having the same paper jam issue. Can you tell me how you solved?

Thank you, 

[hunte001]

I previously joined this discussion with a "paper jam" notice that was not true, and I had tried all of the suggested remedies to no avail. After I posted, I found an obscure youtube reference that suggested pushing a piece of paper backwards into the front and back rollers that the paper goes through. While doing this, I noticed the small CD-sized piece of square plastic just above the output tray that moves in and out with the tray. After I pulled this plastic piece out, and left it out, and restarted the printer, it worked fine. I'm wondering if that plastic piece was "stuck" or somehow tripping the "paper jam" sensor/switch, or if pushing the paper backwards through the rollers (front and back) somehow reset something. The printer has now worked without problems for printing and copying for a couple months. Hope this helps someone else.  

[MichelleE80]

Thank you so much!!! I bought a TS352 on 01/09/2022 and print daily. Suddenly, the indication window is flashing E, 0, 3 but I didn't have a paper jam. I am pretty good at finding out the information I need to fix things on my own. This had me stumped! I tried EVERYTHING, except for what you suggested. When I did, it didn't do anything until I ran the paper back through the correct way. I thought I had been keeping it dust free but apparently not. I could have made a little bird's nest with what came out of the rollers! 🤣🐦 Now, I can get back to work! Thank you, again!

MichelleE80

[hunte001]

Glad it worked! It saved my printer going into the recycling bin.