02-05-2023 03:38 PM - last edited on 02-07-2023 08:47 AM by Danny
Okay so on my printer the display screen shows a flashing P10 with the green power light flashing and the orange light flashing that is next to the triangle with a zigged line in the middle of it. On my Canon app on my phone an error code 7500 appears. Apparently this code means it needs a repair done. Is this something I can do myself while he told step by step on what to do or am I going to have to take it somewhere to have it fixed ?
02-08-2023 01:53 PM
P10 is general hardware failure and it would require service to narrow down what caused the failure.
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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