01-14-2023 07:46 AM - last edited on 01-14-2023 08:23 AM by Danny
I have a TS3322 printer. I installed everything and printed out 5 pages then. the printer claimed it was out of ink, so I purchased new ink and replaced it. Now the printer still doesn't recognize the new ink says it is out of ink. what can I do????? As we all know ink is not cheap and I can't afford to replace ink every time I print anything. HELP !!!!!!!!!!!!!!!!!!!!
01-14-2023 08:58 AM - edited 01-14-2023 09:01 AM
What is the history of this device? Is this a brand new printer? If so, you have the option to contact Canon.
You can try to uninstall and reinstall the printer. Then test again. If new, I'd be inclined to exchange it with the retailer or place of purchase if you experience further difficulty.
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01-14-2023 12:39 PM
I had an issue with an ink set for my Pro 200. One of the ink carts was for EU market and my printer would not recognize it. I called cannon I received a new ink cart in 2 days. Very happy with cannon's response.
The electronics of new printers are complex. If you could return the printer for a new one that's what I would do. If not start restart the process of setting up the printer as if you just took it out of the box.
01-15-2023 02:40 PM
I have the TS3322, it requires a 245 black and 246 color. Check your cartridges
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