PIXMA TS3320 stopped printing from Wi-Fi, air printer not found error

[SueB1]

My TS 3320 has stopped printing documents sent from my iPhone, iPad or Windows laptop. It still copies and will print the info sheet, which confirms it is still connected to our WiFi network. I’ve gone through all the troubleshooting steps to no avail. Suggestions?

[Tiffany]

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So that the Community can help you better, let us know which version of Windows or macOS you are using? Is there an exact error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

[SueB1]

The iPhone and iPad are OS18 and both get "no air printer not found" message. The laptop is Windows 11 and said there was a problem with the driver. I tried deleting and reinstalling the driver but that didn't work.