PIXMA TS3122: Printer won't take paper at all, error E02

[lukepnnngtn]

Paper will not go through the first ring, often the paper will slide to the right making me think the roller is uneven. 

https://drive.google.com/file/d/1EXNKuxenNd-_u1StqsfqbVxYqQIy6_CY/view?usp=sharing

[Tiffany]

Welcome to the forum!

So that the Community can help you better, we will need to know which model Canon printer? Are you getting an error message? Any other details you'd like to give will only help the Community better understand your issue.  If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you.

[lukepnnngtn]

Well, that was all available in the video I linked to that was removed. But I'm only getting an E02 error and TS3122 printer.

[Danny]

Thanks for the clarification about the link.  We've put it back!