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PIXMA TS3100 won't print

woodchopper
Apprentice

I changed the cartridges and wonder if the difference in size (color is 244 and blk & white is 245XL) means I am getting error codes 5 and 9. The printer is receiving input- indicates "page is finished"- just not printing it. Was working perfectly before ink ran out! 

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

What exact error appears on your computer when the print job fails?

 

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