PIXMA TS 8120 REINSTALL

[JimSpy]

Hey, y'all, I'm attempting to reinstall my wife's printer on my Windows 10 desktop. Things got pretty dicey with it, and I just uninstalled the device. But upon reinstalling, I'm getting duplicate devices - Copy 1, Copy 2, Direct-This, Scan-That, etc. I want to do a CLEAN, FROM-SCRATCH reinstall of the device, the drivers, the support software, the little shortcut icon on the desktop, and that's it. How do I blow away everything and start from scratch, as if it's never been here before?

For example, right now, I clicked "Add A Printer", and I'm getting three different choices:

• TS8100 Series_LotsOfAlphaBits
  Multifunction Printer, Inkjet Printer, Scanner

• Canon TS8100 Series Printer

• DIRECT-gv37-TS8100 Series
  Multifunction Printer

Which one should I choose? 

[Patrick]

Hi Dabuzzer,

First, let's connect your TS8120 to your wireless network:

1. Select Setup on the Home screen (it is the gear icon at the bottom of the LCD screen)
2. Select Settings
3. Select Device Settings
4. Select LAN settings
5. Select Wireless LAN
6. Select Wireless LAN setup
7. Select Manual connect
8. Select your wireless network name from the list that appears
9. Enter your wireless network password

Select OK when "Connected to the wireless router" appears.

Were you able to connect your PIXMA TS8120 to your Wi-Fi?

[Dabuzzer]

Hi Patrick,

Thanks so much for the quick response.  Everything worked great right up to step 8.  After selecting the network that I know 100% is up and running and working great BUT, the printer gives me a message that it can’t connect or it failed to connect and I need to restart the network.  I went through that process a half a dozen times and still no request for the password.  Is it possible that the Wi-Fi is disabled in the printer?  Just a thought but I can’t seem to find a way to “turn it on”.  What can I try next?  

Jerry

[Patrick]

Hi Dabuzzer,

Some routers do not allow the printer to connect using this method.  Examples of this would be Hitron or ARRIS.

In this case, please use the WPS method to connect your PIXMA TS8120.  There are two types of WPS connection methods that can be used, I've included both below:

Connect using WPS Push button method

Connect using WPS PIN code method