07-08-2025
09:03 AM
- last edited on
07-10-2025
09:46 AM
by
Danny
Hi all! As the title says I have a Pixma TR8620a printer and this morning I was making a large batch of stickers for my small shop and everything was going perfectly. Then my printer ink ran low and I changed it using the exact same ink/brand I always have used. I printed everything out with the settings as I usually do but all of a sudden the colors are EXTREMELY off. I don't know if it's possible the ink is a weird batch??? I've tried running almost every maintenance & cleaning setting and I'm just so confused as to what happened?
Anyone experience this before? Any and all advice appreciated!
07-15-2025 05:28 PM
Hi laurak34,
Canon USA does not recommend the use of inks manufactured by third parties in Canon printers.
Canon genuine inks are formulated specifically for use in the ultra-precise print head. The print head and inks work together as a precisely engineered system to support optimum image quality, print speed and reliability in higher resolution text and color printing applications.
Canon supplies and accessories can be purchased online at http://shop.usa.canon.com, or by calling 1-800-385-2155 to speak to a Canon Direct Representative.
Should you decide to use inks manufactured by third parties in your Canon printer, and such inks cause damage to your product, this damage will not be covered under the product's limited warranty. Any repairs required as a result of such damage must be made at your expense.
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.