03-21-2024
05:32 AM
- last edited on
04-17-2024
12:07 PM
by
Danny
Greetings all, I have a Pixmia TR8620, I can print via wifi no problem however this morning I went to open the scanner and I got a message : Failed to open connection to the device (-21345). anybody know what that means?
TIA
04-17-2024 03:52 PM
The printer connects via home WIFI - router via Xfinity. Thanks!
04-17-2024 11:22 PM - edited 04-17-2024 11:30 PM
Greetings,
This thread is beginning to splinter from I can't scan to how do I send email?
It would be helpful if you could start a new topic. One that pertains to your question or issue.
Please include your
Printer model, assume TR8620?
Operating System (version and build)
You mentioned being connected to wi-fi.
Here is a knowledgebase article for sending mail using an email client. Not sure if this printer supports sending mail via SMTP. Would need to research further.
Canon Knowledge Base - IJ Scan Utility (Windows) - Sending Scanned Images via E-mail - TR8620
If you need further assistance, please start a new thread,
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
04-18-2024 10:11 AM
Will do thanks.
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