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PIXMA TR8620 Only Printing One Color

zuccos
Apprentice

I have a TR8600 that shows that all ink colors have sufficient levels of ink, and when I print a nozzle check from the printer it shows correct with all colors. 

However, when printing form Windows 10 PCs I am not seeing all colors in the document.  

When I print a test page from my Windows 10 PCs the test page only prints in CYAN.

I've tried this from multiple PCs and it is the same result each time.  

Any ideas what would cause nozzle checks on the printer to show all colors, but then not use all colors when printing from a PC? 

10 REPLIES 10

DerrickL
Rising Star
Rising Star

This guide may help, it addresses no color or wrong color printing:

https://www.compandsave.com/blog/posts/canon-printer-not-printing-color-heres-how-to-fix-it-fast.htm...

 

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