12-31-2020 03:24 AM
Upon recent installation of replacement 281 ink cartridges in my PIXMA TR8520, the ink level showed nearly empty on the new cartridges. This seemed odd, but assumed that this may be default. However, less than 50 additional pages have been printed and some of the new cartridges show "may be depleted". The total number of pages my printer has printed is 602. Assuming that modern inkjet printers track ink usage by number of droplets expended, were are my cartridges or printer defective? How do I resolve this? $3 per page printed is unsustainable!
12-31-2020 09:05 AM
Greetings,
I'd start here:
Canon Knowledge Base - Replacing Ink Tanks - TR8520
Review and confirm the steps for repalcement were followed.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
01-01-2021 05:16 AM
Explicitly.
01-01-2021 09:14 AM - edited 01-01-2021 09:18 AM
Greetings,
Other suggestions:
Only use Canon branded OEM inks
Removed and reseated the cartriges and printhead
Power off the ptinter, duisconnect from power, wait a minute, reconnect and turn on
Restart the computer
There is also a system reset procedure, which I am including. I do not know if it will help:
Canon Knowledge Base - Reset Settings - TR7520 / TR8520
If these steps do not resolve the behavior, and you aren't receiving any errors, it will be best to contact Canon Support.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
01-10-2021 07:29 PM
Thanks for the help. Complete reset, restart, unplug/plug in, computer reboot and reinstallation of setup software - same problem. Only purchased Canon ink. Really disappointing performance - less than 700 pages printed.
08-30-2021 02:05 PM
I have the same issue. I ordered replacement ink cartridges because they were empty and the PGBK was showing full because I recently replaced this. When I put the new cartridges in, now it's showing PGBK as empty. How is this possible?
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