I have the same issue. I ordered replacement ink cartridges because they were empty and the PGBK was showing full because I recently replaced this. When I put the new cartridges in, now it's showing PGBK as empty. How is this possible?
I am having this same problem and nothing seems to fix it. I can no longer scan from the printer or from the computer. The printer no longer finds my PC and my PC can't find the scanner. I can print just fine, just not scan. I have tried the network ...
