Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA TR8520 SCANNING ISSUES running MAC OS 10.15.7 Catalina


When scanning a 5 page document, the Canon IJS Scan Utility Lite no longer shows all 5 pages--it only shows three. I was told by customer service to simply click and hold the third page. The problem with this workaround is that once you click and hold the third page, the pagies tend to skip around. I'm not sure what happened, but there used to be a slide bar that enabled users to see all the pages they scanned, as well as to flip the direction of the pages if, for example, a scanned page was upside down. Now, the slide bar appears and disappears, and every time you touch a page (in an effort to see the hidden pages), the order of the pages jumps around and changes. It is frustrating and time consuming to not be able to easily see the pages just scanned. The whole purpose of the scan feature is to create PDFs, but it's so difficult to finalize a PDF without seeing all the pages first. This is making the scanner worthless.



This might be related to the size of your monitor or progam window.


Check Scan Results Option:


Canon : Manuals : IJ Scan Utility Lite : Saving after Checking Scan Results


Note: This option is not avaialble in Auto Scan Mode



Scan Results Area:


Canon : Manuals : IJ Scan Utility Lite : Save Settings Dialog


Here you can preview the scanned images before saving.  The dialog allows drag and drop for reordering pages if desired.  Can you make this dialog bigger?  This may increase your viewable area.

Bay Area - CA

~R5 C ( ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

Thanks. I have two, 22 inch monitors. It's been working fine, but now isn't for some reason?

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5