PIXMA TR7520 Constantly having to reinstall printer

[Lighthope]

I am constantly having to reinstall the printer.  Have to completely uninstall then reinstall.

Otherwise it won't print or scan.

Windows 11, latest build.  Software up-to-date.

[SamanthaW]

Hi!

To have a better understanding of your issue, please let everyone know the model of the printer you have.

If this is a time-sensitive matter, please check out your other support options here: https://canon.us/MyCanonAccount

Thanks! 

[Lighthope]

The model is TR7520

[shadowsports]

Greetings,

What is the printer connected to and how?

USB or wireless.

[Lighthope]

Connected via USB

[Lighthope]

Sp nothing?  Okay, I am going to go buy an Epson.

[Patrick]

Hi Lighthope,

When you attempt to print, do you get an error?

If so, what is the exact wording of the error message that you get?

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our Technical Support Team:

https://mycanon.usa.canon.com

[Lighthope]

Canon support never responded.

[bl4ncoch4ppeau]

I'm having the same problem. Printer:TR8620a with firmware ver 1.052  connecting to computer with OSWin11 (home) using64bit all updates current for pc and virus software/firewall active. This problem just started occurring in last month. updates from cannon website will not install properly and fail - error:"can't create output file \pal_-win-3_60_00-ea10_3\plugin\FontData.cab and can't create output file \pal_-win-3_60_00-ea10_3\setup.exe"

[bl4ncoch4ppeau]

I am having this problem as well.  

This file:

; AUTORUN.INF
[autorun]
open=Msetup4.exe
icon=.\WIN\res\bitmap\canon_cd.ico

[DeviceInstall]
DriverPath=WIN\Driver

[DeviceInstall.amd64]
DriverPath=WIN\Driver

\win-tr8600-1_3-n_mcd\Msetup4.exe

will not install and this is the problem I'm seeing with specs of what i"m running on.

I'm having to reinstall printer manually every time I want to use the printer or scanner. This is a new issue, prior to this the printer worked seemlessly. I've checked router, powercycled that and printer and computer, cleared print cache, nothing works, as soon as the printer powers down, it loses connection and can't be foudn by computer again without manually installed.

Printer:TR8620a with firmware ver 1.052 connecting to computer with OSWin11 (home) using64bit all updates current for pc and virus software/firewall active. This problem just started occurring in last month. updates from cannon website will not install properly and fail - error:"can't create output file \pal_-win-3_60_00-ea10_3\plugin\FontData.cab and can't create output file \pal_-win-3_60_00-ea10_3\setup.exe"