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PIXMA TR7020a printer getting error message, failed to respond.


I bought a Pixma Tr7020a on Amazon, and it worked great for a couple of weeks,  Then all of a sudden it refused to print.  I returned it to Amazon and they sent me another one.  Again, it worked great at first, buty now it refuses to print.  I gety a messaghe that it has failed to respond, or it's in an error state.  I have tried multiple times to cancel an restart the job, but nothing helps.I had it connected wirelessly, so I canceled that connection and connected it with the cable.  Again, it worked great at first, then got temperamental again.  I'm about fed up with this printer - can anyone recommend another model that will work and keep working without me having to spend a thousand or more to get an office printer?  I just want a home printer that I can count on when I need it.  I can just send this one back to Amazon if I can find a good alternative.  Thanks  for letting me vent.


Product Expert
Product Expert


At this time I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

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