PIXMA TR7020a Unable to print from a website

[sadow22]

I have a Canon TR7020a.  No problem at all printing a document like a letter from "My Documents", but I am unable to print anything from a website or an email message.

[shadowsports]

Greetings, 

The printer does not have any limitations printing from a web browser or an email.  Although formatting might appear a little bit differently, there Is not anything that would keep you from doing this.  What happens when you try?

[sadow22]

I receive a message to the effect of "something went wrong.......please check your printer".  This only happens when trying to print from a website or email.  NOT a letter or personal document.

[sadow22]

I have no idea what this means: 

~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Am I supposed to do something with this?  If so, I have no idea.  Thanks!