PIXMA TR7020a Error code 1300 - jammed paper ... but no paper in feed tray!

[Susja]

Hello Folks,

Need your help!

I have a PIXMA TR7020a. I've bought it January 2025 but when I go to support page ... it claims that my printer is not supported anymore. Likely it's out of warranty...

Anyway ... today I started to print and printed a few pages but then it stopped printing and I have error 1300 - jammed paper. I checked both trays: they do not have any jam. I removed paper but it still gives me same error. I checked with flashlight that no any obstacles are there. I restarted printer a few times. I restarted it and kept both buttons (Stop and Power) at the same time. Nothing helped. Whatever I do ... it throws the error while nothing prevents from printing.

Could you please advise how could I clear this error ?

Appreciate your time and thanks for trying to help me ...

[DerrickL]

You may need to reset the printer to factory defaults:

https://ij.manual.canon/ij/webmanual/Manual/All/TR7000%20series/EN/UG/ug-179.html

[Susja · Accepted solution]

Folks,

Disregard my request 

I found out that my front tray started to jam paper for unknown reason 

When I loaded paper in back tray everything is working again