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PIXMA TR7020A prints with no ink on paper

dbron
Apprentice

My printer TR7020A was working a few days ago. Today I clicked on adocument to print and the printer sounded like it was printing just fine but when the paper came out no ink was printed. I tried a printer test page - same thing. I tried running the ink maintenance - still no ink on the paper at all. Cartridges level shows nearly full and worked just fine a couple days ago. I did do a shut down on the computer and printer no change. Any other thoughts as I need to get it working again?

 

1 REPLY 1

DerrickL
Rising Star
Rising Star

 Check Print Head

The print head is a critical component that is key in high-quality printing. If your Canon inkjet printer produces blank pages, it’s worth checking and cleaning the printhead.

Navigate to “Setup,” then select “Maintenance” and press OK. Finally, select “Nozzle Check” or “Print nozzle check pattern” and press the OK button. You will get the nozzle check pattern, then follow the on-screen prompts to select the pattern. Your Canon printer will start cleaning the print head automatically.

Try a test print and check the print results. If it is not as expected, please run the printhead cleaning 2 to 3 more times: “Setup” → “Maintenance” → “Cleaning”/“Deep cleaning.”

If automatic printhead cleaning does not resolve the problem, you may need to perform a manual cleaning. Typically, this involves gently wiping the printhead with a lint-free cloth.

After the printhead cleaning, run a test print again to evaluate whether the problem has been resolved. After completing this step, you should be able to successfully resolve the Canon printer printing blank pages issue.

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