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PIXMA TR4722 not printing correctly, prints lines and blurry words

Jerseygirl311
Apprentice

Whenever I print with my canon printer Pixma TR4722, I either get these lines, or my words are blurry in certain sections on my page. Ive ran all the maintenance options available on the printer, but it still proceeds to continue printing like this… how do I fix this? 

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1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Jerseygirl311,

This issue can be caused when the encoder/timing strip is dirty or smudged inside of your PIXMA TR4722.

To clean the encoder/timing strip, please follow the steps outlined in the following Knowledgebase Article available from our web site:

Canon Knowledgebase - Cleaning the Encoder Film - TR4722

If you continue to have difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR4722 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

 

 

 

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