10-05-2024 09:03 PM - last edited on 10-05-2024 10:50 PM by Tiffany
I cannot get my PIXMA TR4720 to except a 276XL cartridge. it will still expect the starter cartridge though.
10-08-2024 05:20 PM
Hi Christophe,
Because this issue is hardware related, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative will be able to assist you with the ink cartridges of your PIXMA TR4720.
09/26/2024: New firmware updates are available.
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