PIXMA TR4720 - I was scanning a check and the machine did not return it??

[1macMac1]

PLEASE someone if you know what to do let me know.

This is my third Canon from Amazon and it fails.  If I lose this check it will be my last Canon.

can you help please.

[Danny]

Thanks for joining the conversation, 1macMac1!

So that the Community can help you better, please let us know whether you placed the check directly on the scanner glass or in the automatic document feeder (ADF). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!