PIXMA TR4522 printer offline

[rondoyle]

My tr4522 printer says it is offline. Troubleshooter says printer spooler not running and not on automatic. task manager verified that it is running and on auto. Have rebooted computer, removed and reinstalled printer including software. I am running windows 10 64bit.

[ArthurJ]

Hi,

Please click HERE for the steps to print the network settings of your printer. Once they print, please let us know what is listed for the following: 

3-2-1 Signal Strength:

3-2-6 SSID: Does this match the network the computer is connected to? 

3-2-12 IP Address: Does this start with a 192 or 10? 

We look forward to your reply.