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PIXMA MX922 printer won't sync with my MacBook Pro laptop

whimoway
Contributor

Help!  My Pixma MX920 printer won't sync with my MacBook Pro laptop, v. 10.15.7 Catalina!  I downloaded and successfully installed the MX920 series scanner Driver v. 19.2.0 (Mac) 3 times today!  

As I understand the next step, it's Systems Preferences>Canon MX920 series>add.  That opens a window reading "Setting up 'Canon MX920 series...' Finding software"  The status bar freezes 1 cm into the process and that's it!  I've repeated this process around seven times, even left my laptop on overnight (before finding and installing the v.19.2.0 Mac scanner Driver), and the status bar never moves.

According to the Canon website, the printer and my laptop are compatible.

In desperation, I've gone to the App Store and downloaded 'Air Printer' and 'Print to PDF.'  Both of these show up under Systems Preferences>Printers & Scanners, but my MX920 does not.  And I can't add the MX920!

I know -- it's old, but I just sunk $200 into Canon replacement inks, purchased a new desktop, and then discovered the desktop and printer are not compatible, but my old laptop is.

 

12 REPLIES 12

Thank you, Patrick, for resolving our printing problems with our PX920 printer and our Mac computers running Mac OS Sonoma and Mac OS Tahoe. So glad that we did not need to replace our printer. If I had not found your solution for the printing problem, I would never again have brought a Cannon product because I had when companies fail to support older equipment.

Can anyone shed some light on  getting my Pixma mx922 to scan into my MacBookPro 10.15.7?

shadowsports
Legend
Legend

Greetings,

You need the Canon ICA driver to enable scanning on your MX922 under Catalina OS 10.15.7

You can download the driver needed here:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNjU4MjAz&cmp=ABR&lang=EN

~Rick
Bay Area - CA


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