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PIXMA MX922: error code of 1403 printer head

Aeast
Apprentice

I have had the error 1403 in my printer and after taking our the print head and cleaning it I put it back in and same code shows up.  I then bought a new print head and after installing it the same error shows.  Anyone have an idea how to fix this please

 

Thanks

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi Aeast,

Because reseating and also replacing the printhead did not resolve the 1403 error, your PIXMA MX922 would require service.  If your PIXMA MX922 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MX922 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA MX922 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



 

 

 

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To bad it always costs $$$ to upgrade software.  I guess I will buy a HP this time

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