07-02-2023
09:08 PM
- last edited on
07-05-2023
10:11 AM
by
Danny
Getting an error message on my MX920 printer. Code B200. I unplug and the error still comes on
07-05-2023 01:13 PM
Hi,
The B200 is a general hardware failure code. Since unplugging the printer did not resolve the issue, the printer would need to be replaced.
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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